The Network Assistant position is responsible for maintenance, monitoring and supporting DRN ReadiTech Managed Service customers’ networks. The primary role includes but is not limited to assisting with day to day MS operations along with directly supporting customers and DRN’s IT Analysts. The Network Assistant position will report to the Enterprise IT Manager. The Network Assistant will complete a wide range of special projects as assigned.
The Network Assistant must possess the ability to work and get along with other employees and departments in a positive manner for the maximum benefit of the company. This individual will be expected to deliver exceptional customer service to both internal and external customers. Regular work hours are Monday through Friday 8 am to 5 pm. Night and weekend work may be required as the business need dictates along with an on-call rotation schedule. Located at our Aberdeen, SD office.
